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I need to restore my account

 
    • kinglet7 escribió...
    • Usuario
    • 21 Abr 2012, 15:22

    I need to restore my account

    Hi, my girlfriend's account got hacked and he deleted her account, is there any way to restore it?
    To whom can I give her information to make sure she has her account back?
    This happened 6 hours ago (I guess). so I guess we still have time, please reply.
    Her account is: ManiaShinoda

    and I want to send it in another threat but I wasn't allowed,
    please help us :)

    • dankine escribió...
    • Usuario
    • 21 Abr 2012, 15:29
    you might be lucky, but it is the weekend over here....

    tell her to use a better password, and not the same one she uses on every other site.

    "Those who can make you believe absurdities can make you commit atrocities"
    "I don't want to believe, I want to know"

    Auto Corrections Group
    • kinglet7 escribió...
    • Usuario
    • 21 Abr 2012, 15:46
    I hope so, hacker deleted all her accounts we restored every single one but not last.fm. I hope they can do sth for us she's so upset :(

    • dankine escribió...
    • Usuario
    • 21 Abr 2012, 16:12
    have you scanned all the pcs she uses btw?

    "Those who can make you believe absurdities can make you commit atrocities"
    "I don't want to believe, I want to know"

    Auto Corrections Group
    • kinglet7 escribió...
    • Usuario
    • 21 Abr 2012, 16:24
    yes

    • kinglet7 escribió...
    • Usuario
    • 21 Abr 2012, 17:26
    if someone can help please let us know

    • kinglet7 escribió...
    • Usuario
    • 21 Abr 2012, 17:48
    Thanks to anyone who helped us bring her account back, she's so excited and happy now, thank you so much.

    • snyde1 escribió...
    • Suscriptor
    • 21 Abr 2012, 18:21
    Glad to hear it was recoverable.

    This highlights that it would be good to have a cooling off period after account "deletion" before purging the data.

    Improve your view of Last.fm - add some User Scripts.
    Did I hear that right? Mondegreens - for the misheard word. Like Odds? Can't get better than Even Odds!

    Speak your truth quietly and clearly; and listen to others, even to the dull and the ignorant; they too have their story.
  • a big thanks for restoring my account.

    and I'm agree with snyde1.

    • dankine escribió...
    • Usuario
    • 21 Abr 2012, 20:38
    even better to have good account security...

    "Those who can make you believe absurdities can make you commit atrocities"
    "I don't want to believe, I want to know"

    Auto Corrections Group
    • snyde1 escribió...
    • Suscriptor
    • 21 Abr 2012, 22:52
    dankine said:
    even better to have good account security...
    Yes, things like using the same password/username pair on all your accounts is bad.

    But these aren't mutually exclusive. Having a recovery mechanism is account security, albeit above the user's level. I believe that it would be prudent for the site to have that, to account for cases where account deletion might happen outside the user's control.

    Improve your view of Last.fm - add some User Scripts.
    Did I hear that right? Mondegreens - for the misheard word. Like Odds? Can't get better than Even Odds!

    Speak your truth quietly and clearly; and listen to others, even to the dull and the ignorant; they too have their story.
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